Shipping & Taxes
Below you will find all information about our shipping policy, delivery times, costs and taxes.
Shipping & Delivery
Shipment
Shipment
Every order is shipped as an insured package with tracking. Orders placed Monday to Friday before 10:00 AM (CET) are processed the same day.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. Please note that it may take up to 24 hours for the tracking information to update.
Taxes & Duties
Tax and customs regulations
There are no customs duties or import taxes within Switzerland and the EU.
For orders shipped outside these regions, additional fees may apply depending on the destination.
We cannot cover these costs. Please note: In these regions, you are responsible for any additional fees. For returns, you may need to claim a refund directly from your customs office.
To avoid surprises, we recommend checking with the relevant local authorities before placing your order.
Feel free to contact us at any time!


